Our Customer Care Process
WELCOME
It all starts with a Quick Quote. Then our customer care representative develops a relationship with you, always with your preferences in mind.
NEEDS ASSESSMENT
We listen to your needs, budget, timeframe, and more. Your requirements are always the focus, and we’re here to serve you every step of the way.
ENGINEERING REVIEW
During an engineering review, we seek engineering solutions that meet your specs and fabrication standards. This part of the process eliminates potential errors and provides a robust quality plan we can all use going forward.
SOLUTIONS
We offer Wisconsin Steel and Tube’s best solutions to your fabrication, cutting, and other needs within your specifications for budget, timelines, quality, and everything else for your job.
VALUE-ADDED PROCESS
On a continual basis, we will review drawings, processes, and production, to ensure you are always receiving effective, on-time, and to-spec solutions from us.
We have extremely high standards for quality. In fact, we were recently inducted into the John Deere Supplier Hall of Fame.